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return & excange policy
- If the product you receive does not match the specifications listed or reject then you can exchange the product and all shipping costs are paid by LVG Studios.
- We will replace products that do not match your order (color / size) and shipping costs will be paid by LVG Studios.
- Changing the size & color of the product can only be exchanged while the size & color is still available
- If an error in the selection of size & color is on the customer’s side, shipping costs are paid by the customer.
- Products that can be exchanged do not smell of perfume, laundry soap and other fragrances.
- Products that can be exchanged are not in dirty condition.
- Products can be exchanged for a maximum of 3 (three) days after the product is received by the customer.
- If all terms and conditions are not fulfilled, product exchange is not accepted and the product sent by the customer will be returned.
- Shipments of exchanged products will be sent after the product that has been sent by the customer has been received by LVG Studios.
- Promo or discount products cannot be exchanged.